Manage billing and subscriptions

Open Settings > Billing to review the space's billing state. Every member can open the panel, but usage details and actions that change billing are restricted by role.

Review subscription and usage

The plan card shows the space's effective plan name when one is active. A public plan price appears only when the deployment explicitly publishes one; the panel does not expose hidden pricing configuration. For a Stripe subscription, it also shows subscription status and renewal date. Owners and Admins can see the rolling usage windows and their reset times. If usage is over the configured allowance, the panel distinguishes blocked usage from enabled additional usage and shows an accrued amount only when the backend supplies one.

No active subscription, no usage plan, or no billing provider is a valid state. Formist reports that state directly instead of presenting a zero-percent allowance that would imply a calculated limit.

Manage the payment method

An Owner or Admin can add, replace, or remove the card used for additional usage when Stripe card setup is available. Card details are collected by Stripe Elements; Formist receives display metadata rather than the full card number. Removing the card does not cancel an existing subscription.

An existing Stripe subscription can expose Manage subscription to the Owner and open the provider portal. When the deployment can take payment online, a space without a plan shows Subscribe to the published plan and its price; the Owner is taken to Stripe Checkout for that one plan. Otherwise the space uses the contact-sales path. The interface never offers a checkout button the deployment cannot complete, and a plan granted by an administrator is never offered for online purchase. A space that already has an admin-granted plan shows that plan without a purchase or portal action.

An AI quota or rate-limit error can still come from the space allowance, model availability, or the upstream provider. Do not edit billing rows directly to bypass it; keep the error name and ask an administrator to check the applicable limit.

Frequently asked questions

Does removing the saved payment card cancel my subscription?

No. Removing the card does not cancel an existing subscription.

Why does the billing panel show no usage plan instead of a percentage?

No active subscription, no usage plan, or no billing provider is a valid state; Formist reports it directly instead of presenting a zero-percent allowance that would imply a calculated limit.