Terms and Conditions

1.These terms, and what else may apply

Some organisations reach Formist through a separate written agreement with us. Where such an agreement exists and says something different from these terms, that agreement wins for the organisation it covers. These terms cover everything it does not, and they apply in full to anyone using Formist without one, including anyone who subscribes directly through this website.

If you are accepting these terms on behalf of an organisation, you are confirming that you are authorised to bind it, and "you" means that organisation.

2.What Formist is

Formist is a space for preparing sustainability and regulatory compliance work: carbon accounting, product and process footprints, and filings such as CBAM, CSRD/ESRS and the GHG Protocol. It holds documents and the structured records an organisation builds for that work, and provides an AI assistant that reads that material, answers questions about it, drafts documents and proposes changes to records.

Formist can connect to a Microsoft 365, Lark/Feishu, Dropbox or other supported account to synchronise files, mail or calendar, and can read open reference data sources. Every connection is optional and is switched on by you.

We develop Formist continuously. Features change, and we may add, alter or withdraw them. Where a change removes something you rely on, we will give reasonable notice.

3.Your account

You need an account to use Formist. You must give accurate details, keep your sign-in methods secure, and tell us promptly if you believe your account has been used by someone else. You are responsible for what is done through your account.

A space has owners and members. Whoever owns a space controls who may join it and what they may see, and can remove a member at any time. If you are a member of a space you do not own, the owner can see and remove the content you put into it.

You must be old enough to enter a contract where you live. Formist is not for children.

4.Your content

Everything you put into Formist stays yours. We claim no ownership of it, and using Formist grants us no rights over it beyond what is needed to run the service for you: to store it, process it, index it so it can be searched, transmit it to the AI providers named in the privacy policy so the assistant can answer, back it up, and show it to the people you have given access.

We do not use your content to train AI models, and we do not sell it or share it for advertising.

You are responsible for what you put in. In particular you confirm that you have the right to upload it, that doing so does not infringe anyone else's rights, and that where it contains other people's personal information you have a lawful basis for holding it and for giving it to us to process on your behalf. A filing you base on Formist's output remains your responsibility to verify before you submit it to a regulator or counterparty.

5.Acceptable use

You must not:

break the law with Formist, or use it to help someone else do so;
upload malware, or content you have no right to hold;
attempt to access another organisation's space, or any part of the system you have not been granted access to;
probe, scan or load-test the service without our written permission;
attempt to extract the underlying models, reverse-engineer the service, or resell access to it;
use Formist to make automated decisions about people that have a legal or similarly significant effect on them without a person reviewing those decisions.

We may suspend an account that breaches this section. Where it is safe and lawful to do so we will tell you first; where the breach is causing harm we may act immediately and tell you afterwards.

6.AI output

The assistant produces drafts, summaries, translations and proposed changes to records. It is generated text, and generated text is sometimes wrong, incomplete, or confidently invented. We do not verify it.

Output is not professional, legal, tax or regulatory advice. You are responsible for reviewing anything the assistant produces before acting on it, sending it to anyone, including it in a filing, or putting it into a record that matters. Where Formist proposes a change to your data, the proposal is yours to approve or reject.

Similar requests can produce different answers, and answers about your space depend on what is in it at the time. We do not warrant that output is accurate, complete, current, or fit for any particular purpose, including compliance with any specific regulatory framework.

7.Connected services

If you connect Microsoft 365, Lark/Feishu, Dropbox, or any other external service Formist supports, you authorise us to access it on your behalf within the permissions you granted, and you remain bound by that provider's own terms. We are not responsible for their availability, their changes, or anything they do with data you hold there. You can disconnect at any time; doing so stops future synchronisation and does not by itself delete what has already been synchronised into your space.

8.Fees

Where Formist is provided under a separate written agreement, the fees, payment terms and renewal are those it sets out.

Otherwise, Formist is sold as a subscription you purchase on this website: a recurring monthly fee at the price shown at checkout, billed to a card you provide through our payment processor, Stripe, plus metered additional usage billed by the amount of AI processing your space actually uses, charged to the same card. We offer no free trial.

You can view your plan, manage your card, and cancel your subscription at any time from the billing settings inside the application, through Stripe's own billing portal. Cancelling stops future charges from the end of the current billing period; we do not refund amounts already charged for a period that has started, except where the law requires it.

We may change our prices. A price change takes effect on your next billing period and, where it is an increase, we will give you notice before it applies.

9.Confidentiality

Each of us may learn confidential information about the other. Neither will use the other's confidential information except to perform under these terms, nor disclose it except to people who need it and are under equivalent obligations. This does not cover information that is already public through no fault of the recipient, was already known to them, or must be disclosed by law. Where the law compels disclosure, the discloser will give notice if it is lawful to do so.

10.Availability

We aim to keep Formist available and to keep your data safe, and we take the measures described in the privacy policy to do so. We do not commit to a specific uptime percentage in these terms; where a service level has been agreed in writing, that agreement governs.

Formist depends on services we do not control: cloud hosting, AI model providers, Microsoft 365, Lark/Feishu, our payment processor. An interruption at one of those can interrupt Formist, and we may also take the service down for maintenance.

11.Warranties and disclaimers

We provide Formist with reasonable skill and care. Beyond that, and to the extent the law allows, Formist is provided as it is: we make no other warranty, express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, and we do not warrant that the service will be uninterrupted, error-free, or that it will produce any particular result or regulatory outcome.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, and for fraud.

12.Limitation of liability

Neither of us is liable to the other for indirect or consequential loss, loss of profit, loss of business, loss of anticipated savings, or loss of or corruption of data, however caused.

Our total liability arising out of or in connection with these terms, whether in contract, tort (including negligence) or otherwise, will not exceed the total fees paid by you to us for Formist in the twelve (12) months immediately preceding the event giving rise to the claim.

These limits do not apply to the liabilities the previous section says cannot be excluded, nor to your obligation to pay fees.

13.Ending it, and what happens to your data

You may stop using Formist at any time. You can delete your own account from within the application, cancel your subscription as described under Fees above, and a space owner can delete a space. Either of us may end these terms on reasonable notice, and we may suspend or end access immediately for a serious breach.

What deletion actually does (what is removed, what is unlinked rather than removed because it belongs to a space you shared, and how to export your data first) is described in the privacy policy. Export it before you delete: deletion is not reversible and we cannot recover a deleted space for you.

The sections on your content, confidentiality, disclaimers, liability and governing law survive the end of these terms.

14.Changes to these terms

We may change these terms. The date at the top says when they last changed. If a change materially reduces your rights we will give notice, by email or in the application, before it takes effect, and continuing to use Formist after that date means you accept it. If you do not, stop using Formist and delete your account.

15.Governing law

These terms are governed by the laws of the Dubai International Financial Centre (DIFC). Any dispute arising out of or in connection with these terms, including any question about their existence, validity or termination, will be referred to and finally resolved by arbitration administered by the Dubai International Arbitration Centre (DIAC) under its Arbitration Rules, seated in the DIFC.

If a provision of these terms is found unenforceable, the rest continues to apply. A failure to enforce a provision is not a waiver of it.

16.Contact

Questions about these terms go to WeCarbon Technology Ltd, 3F DIFC Innovation One, Dubai, UAE, or through the enquiry form on this site.